Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Mostly good experience with a few bad apples

Most of the staff were amazing but after I hadn't seen my baby since she was born a d taken to neonatal and hadn't eaten since the day before it was late evening and I called and said I hadn't seen my baby or eaten and I was sharply told they were doing handover and I had to wait! I was getting a migraine from no food for over 24 hours and I wanted to see my baby! Also it was in my care plan to have gas and air whilst I had the spinal, the anesthetist wouldn't let me have it to start with and made me feel like a wimp for needing it