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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)



I had a traumatic birth during the covid

My experience was good during my labour, the midwives were amazing an excellent team but there was a delay in the decision for a c section as there was a debate whether baby was back to back with me, he was. His heart rate started to plument and the decision was made but he had already started into the birthing canal where his shoulder got stuck. It was a forceps and episiotomy. My baby stopped breathing and was taken to the NIC unit for five days. I lost a lot of blood and wanted to breast feed so had to stay in hospital. The ward I was kept on was horrendous, a nightmare to be honest. The covid restrictions at the time was no one was allowed to visit and my husband wasn’t allowed to see me and the baby at the same time. I was left alone in a side room because I didn’t have a baby!! After a traumatic birth and worrying for my baby I’m extremely lucky or strong lady not to have gotten post natal depression. The staff were not sympathetic at all on the ward I was staying and the food well how do you expect woman who have gone through childbirth to get their strength back eating sandwiches and jacket potatoes it’s ridiculous I didn’t start to feel better until my sister was allowed to drop off some stuff at the door which contained a bloody hot meal. My sons care was of the highest the NIC staff and midwives need medals for all their hard work. I’m traumised of my experience and was given a number to call for aftercare a load of good that was it was a meme her of staff working in Ipswich hospital not very Impartial to be honest kept telling me no one had done anything wrong, it was like a meeting after I’d complained when all I wanted was some support and reassurance.

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