Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Excellent care. Kind and sensitive staff.

I was in Ipswich hospital for 6 1/2 weeks during lockdown last January. I was a very high risk pregnancy so had to stay in. The midwives, care assistants, cleaners, food people and everyone on Orwell ward were so kind, supportive and took time out of their day to chat with me to make sure I was okay I wasn’t allowed any visitors. XXXX is an amazing midwife and runs the ward exceptionally well.