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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


Failure in duty of care. 12 hour A&E wait

Elderly father discharged at 12.30pm following ambulance admission at 3am. Discharged without pain relief or diagnosis. Not fit for discharge at all as unable to walk or weight bear and pain uncontrolled. Had to return the next day at GP request where he sat in A&E department from 9.15am until 9pm that evening before being transferred to assessment unit. He was not offered food/drink until around 4pm. He sat in a hospital wheel chair for most of this duration and no one seemed to encourage movement to prevent DVT which my father is prone to. Medication not given (Warfarin) despite informing staff he did not have medication with him. Moved around rooms/cubicles that resulted in him being forgotten about as he was only one in that corridor. STOP preventing relatives coming in with extremely unwell patients - this is leading to utter neglect as they have no voice to speak up for them. Not even given a urine bottle!