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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



The name of this team is an oxymoron.

The last thing this team does is communicate back to outpatient clinics. They sit in their own little silo completely oblivious to the idea of multi-disciplinary team work. If your loved one has Parkinson's disease forget it, they don't have any knowledge. It's not surprising that this team has been marked inadequate by the CQC. This problem will never be solved by tinkering with the Norfolk and Suffolk mental health trust. It needs to be completely dismantled and integrated into outpatient services. A tremendous amount of money is wasted by employing "camp followers" whose only job is to cover unsuccessfully the cracks, this money could be better spent on employing and training more clinicians.

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