Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust


Terrible let down

Endless fighting for services promised to my teenage child, care coordinators who cancel appointments and are very unreliable, then go on long term sick leaving us with no help for months and months through the worst period ever. It's sickening how awful this service is especially as there is no alternative. To leave a mental health unit and put into the care of this shambles is putting people's lives at risk.