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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



All they want is to give you medication

Went in 2013, diagnoised with several things, then all was given was 3 monthly 10 minute sessions where I was given more dosage of medication or different medication, even though I told them medication was not working for me. felt as if I was wasting their time, unfortunately I have been referred again but dreading if it the same as last time I think I will worsen. you go through everything which is devastating at the best of times they make notes but you come away thinking you have wasted their time and nothing will happen. I have been told I will get a phone call but I am not holding my breath, if they cannot help me then be honest and not be dishonest and just give me medication I do not want as they do not work. Antidressants are not the answer, therapies such as talking would be better, if understaffed then they need to get staff it seems a lot of people out their with mental health problems through no fault of their own are being let down and being felt to feel as a time waster, I am dreading going through this system again, but hopefully as I was referred by gp it will be different

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