Very poor communication
I was referred to IDT by a link worker (mental health nurse) in January. I was severely depressed and suicidal. I was eventually assessed by AAT in April at which point a Psychiatrist I never met changed my medication. A week later I received a letter saying that due to the severity of my depression I would be taken on by the IDT team. A month later I chased this with my GP and a month after that with a therapist I had just stopped seeing in Suffolk Wellbeing Service. In July I called IDT directly and was initially told they never heard of me. I was transferred to someone else who told me that they could see my file on the AAT system but I had never been set up on the IDT system. She told me that contrary to the letter I had been sent, I had been refused help by IDT because I was seeing Suffolk Wellbeing. I explained that my treatment with Suffolk Wellbeing had ended and that the idea was that I would transfer to IDT. She told me that it looked like something had gone wrong with the transfer and that she would talk to Suffolk Wellbeing and Adult services and promised she would call me back. I even asked her to repeat my number back to me. Needless to say, she never called back. I am having difficulties with the medication the psychiatrist gave me and no-one to turn to for support.