Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Ipswich Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust


Needed support with Mental health

I went because I needed support with my housing situation and my mental health, over the last month I have been feeling suicidal. I have a support worker for the housing who called me whilst I was suicidal and she started singing be happy be happy down the phone, A month later and after lots of calls from my GP I still have no support. I feel like they don’t care and they don’t understand or listen about how I feel and how I am struggling to cope. When I spoke to the support about my suicide I was told I was stupid and I should be put in a room with people who have lost people through suicide so I would know how it would feel. My GP called and said that I would get a call within 48hrs from IDT but never received a call. I feel I would benefit from a care co but this hasn’t even been considered.