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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Integrated Delivery Team (IDT) - Norfolk & Suffolk NHS Foundation Trust



When you are suffering no help given

From October 2019 to May confusion also frustration lies and no help given and no contact made. Then in May a phone call and discharged while still suffering. When I asked for an apology for distress confusion anxiety frustration caused by the nurse practitioner and IDT The Nurse Practitioner said none given and that’s life!

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