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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ivry Street Medical Practice



Blood results would be better via phone

I would like to receive my blood test result over the phone, I have been told that reception is not allowed to give results, instead I have to make an appointment to see the GP to get this which seems to me a waste of appointment. It doesnt leave the patient in a reassured place.

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