Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Ixworth Surgery


Do feel there are barriers

I've found it difficult to get a face to face appointment even with the children and do feel that there are barriers at times and it's not easy but the care once you are in is great. My son struggles to articulate his feelings so we often need a face to face as it is difficult to know what the issues are but there is limited understanding of these additional difficulties. I asked for a face to face appointment with a doctor a number of times over a couple of months but was told it wasn't necessary, finally I did get to see someone and was sent straight to A&E with a potentially life threatening issue.