Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


Happy with care and support

During covid I was seen very quickly when I was concerned about a lump. To see a specific GP it has meant a month wait to get the appointment. I was offered a phone call but decided that I'd rather have a face to face and was happy to wait. I'm happy with my GP, care and support I'm given. The only issue is the lack of parking which can be a problem.