Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


Wonderful and can't fault

Phone up and get appointments very quickly and easily. I do try to see the one GP but I realise this is not always possible which is understandable. I have noticed that the phone can be ringing in reception but staff will be talking to each other about non work issues and you just think it would be nice if they just answered the phone.