Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


Triage worked well

A good surgery and have a great relationship with my GP, they know me well. It can be difficult to get appointment, at times it has been a couple of weeks wait but then I do try to see the same GP if possible. They are very good at telephone consultations and the triage system has worked well and does prevent unnecessary visits to the surgery. We're lucky we've got such a good surgery, it's great. It's also quick to get prescriptions after appointments and I've spoken to the pharmacist about dleays getting some medications as I've nearly run out at times.