Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Ixworth Surgery


Piece of cake to get appointments

Its a piece of cake to get appointments. I've been well supported with my diabetes but during covid there was little or no support and it would've been nice to have some contact. During covid it was difficult to see a GP but then all the doctors got involved in the vaccination programme when they could've been seeing patients which I don't get. There are no issues with staff they listen and explain situations very well.