Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


A surgery that is a pleasure to visit!!!

Everyone knows it, Doctor's receptionists don't have great gatekeepers. At Ixworth Surgery, the whole team goes against 'type' they are so lovely. You really feel they want to help you, do the best they can for you, and go above and beyond to sort out your concerns. Always met by a smile and not like you are an irritating distraction to their day. I praise the team at Ixworth Surgery for making it a positive atmosphere even if your own health symptoms might be leaving you feeling a bit negative!