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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery



A great surgery

A great surgery, the best I've been at. I have no issues getting appointments and only called this morning. Everything is good and the staff are freindly. I get to see the same members of staff which means they get to know me too. The pharmacy staff bend over backwards, they are so helpful.

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