Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


Good

I sometimes feel that there are barriers to getting to see a GP as reception seem to decide if you get an appointment or not. The GP I've seen is absolutely brilliant and has followed up nicely, they really are lovely and I've never had a GP like them. The nursing staff are also really great and so approachable.