Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


Challenging

It is challenging to get an appointment with a doctor, this is my first try in a while but in the past I've had phone appointments or have spoken to a nurse and I've found the issues are generally dealt with well and quickly by phone. Booking appointments online is more restricted as the appointments are very limited.