Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


Reception are lovely

I arranged my appointment last week and was offered an appointment with in a good time frame all through reception who were lovely. I don't feel that there are any areas that need to improve here, it all works well. I haven't needed to see a doctor for some time but I've always been able to have appointments with the nurses which have worked very well.