Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


Absolutely fantastic

Everyone is incredibly helpful and friendly. Don't often need to see a doctor but can request a call with them. I've had an instant appointment with a nurse and the clinical staff are good at explaining issues. It's all very good here, I don't feel there is anything that needs to improve, I'm very impressed.