Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


Get appointments

Whenever I phone to get an appointment I'm given one. I feel that the staff ask appropriate questions to find out who it would be best for you to see and they are proactive in their approach. Clinical staff look after you well. Having to park at the bottom of the car park is very difficult when there aren't enough bays close to the building.