Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ixworth Surgery


They have forgotten it's about the patients.

Waited 20mins for reception to answer call on more than one occasion, Drs seem to rush you and their policy, "One Patient One Problem" has made me uncomfortable to mention something else which could be connected. Appointments hard to get unless you know you are going to be ill in 3weeks time. Dispensary are a law unto themselves very hit and miss.