Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Very caring from the start

I experience a very caring 'feeling' as soon as I go in to the department. Very lovely staff. Everything explained to you properly and a leaflet with more information to bring home. It was great to be treated the same as everyone else. I have been in a wheelchair since birth and still not always treated as an adult. Thank you to all in this department.