Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Excellent professional practice by all staff.

Traumatic experience regarding the procedure. All staff, consultants, anaesthetist very reassuring and professional. They were able to reduce the trauma I was feeling and explained each step of the gynaecology surgery in clear and professional terms. Surgeon and anaesthetist visited me following the procedure with the findings of the surgery and explained what they had been able to remove and the biopsy tests that would be performed. I owe all the staff a huge debt of gratitude. At my age, I had been terrified of the impending surgery, they reassured me and were so kind, they enabled me to feel less apprehensive.