Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Good

I was booked to have a C section but there were no beds available and they wanted to send me to a different hospital. Following a discussion they listened to my reasons for staying at the hospital, namely having another child at home and they then offered me a choice of dates to come in, including the next day which I opted for.