Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Eye care excellent with lazer treatment

I was referred from my optician a few weeks before and I was given an appointment at the hospital to have 2 lazer treatments to seal veins which had been identified, the procedures were done and I have been back for a check up and all is fine. Staff were very good with me, no complaints and no improvements to identify, I had the same professional deal with me so the consistency was good too.