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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

James Paget Hospital



Inappropriate language

Due to past trauma my GP surgery referred me to hospital to have my cervical screening done. When I had the appointment the person doing the procedure said something about the difficulty of doing the procedure which was completely inappropriate, I was absolutely amazed by what was said.

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