Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Keep changing my appointment

My third visit to the orthopedic clinic, on each occasion the appointment I was given was changed, and in the clinic I missed my last appointment because I was sitting near the wrong rooms, it would be helpful to be told on arrival which consulting room to sit near so you hear your name being called.