Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

James Paget Hospital


pleasant, professional,efficient,clean, friendly

Staff very friendly and good, but I found some of them difficult to hear due to my deafness and their accents. Very isolating when communication is difficult - more fundamental than most clinical tasks I feel. Overall, under the circumstances a stressfree experience. Improvements: more tea, better food, wifi - it's so boring , someone to show you exercises ... very stiff and sore