Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Great service

Member of the Team went with a resident to the appointment. The Resident was treated with the upmost respect and dignity. They spoke directly to the resident and did not try to get the answers from the carer. Great Sevice right from the receptionist to the consultant. They also did not keep him waiting.