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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital



Lack of support

Due to dementia a man's wife was told that as her husband is refusing to have sticks to walk and won't eat properly she needs to have him home. She has not been given any support to know her options. The house has no equipment to aid mobility. She is very worried as she cannot have him home until support is in place but doesn't know who to talk to

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