Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Great care from all the midwives and support

My partner and new born baby had to stay in for nearly a week due to complications during birth but all the midwives and support staff were fantastic through their care and support. One thing is support for partners should be considered, either somewhere to sleep to support their partner and baby. And if it's a prolonged stay reduced car parking fees should be considered for those on maternity not just children's ward or neo-natal.