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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital



Personal abilities not considered

I am 79 years old, and will be 80 in January 2016. In March 2015 I fell in the my own home. I did not trip over anything but I hit a sliding glass door. I damaged the middle finger of my right hand, it buckled and formed an arch that would not straighten out. I thought it was broken. My neighbour took me to the James Paget hospital and the X-Ray revealed it was not broken. I was provided with a splint which I could not put on myself being right handed. I since went to Norfolk and Norwich and my GP and the diagnosis was severe tendon damage.

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