Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Very good service

I feel the care at the Hospital is very good (A&E DEPT). I feel there is a need for a transport service to get up to the new centre at Sudbury, and when I go to the Papworth Hospital I have to get a taxi which cost me £100. I feel at 83 they should provide me transport. Perhaps you could help me with that. Thank you