Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

James Paget Hospital


Stand in for the Pain clinic session

I was referred for the 'Pain Management' clinic last year as I have arthritis in my spine. After the first few classes, I found it to be good, but then one week we had a 'stand in' who I believe must have been a volunteer as he was very elderly. He commented that I could have painkillers but they'd just make me sick & arthritis 'comes with age anyway'. I found that a weird thing to say, because although that may be true, it was very negative.I didn't want to go the following week, as I he had said he was covering it whilst the other person was on holiday, so I didn't attend. I know it would be good for me to do it and have asked my GP to refer me to it again, in the hope we get someone less negative and frankly 'rude'.