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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital



Didn't get told anything

Having lung problems , in bed for 7 weeks with pneumonia and bronchitis, I had a telephone appointment and was given prescription that was delivered by pharmacy. It cleared up & I had a follow up appointment & he referred me to the hospital as I was very wheezy. I had the scan. Didn't get told anything. Went for annual COPD checkup and they said "What are they doing with you as scan is abnormal" Then took 2 weeks to get doctors appointment and asked doctor about it. He said I had lung hardening. Saw specialist 3.5 months later. I get no care at home

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