Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Looked after me really well

I was admitted via A&E to (cannot remember the ward). I was in for 2 weeks as it took a while to sort out the necessary adaptions I needed at home, including a stair lift. The staff were very kind and patient which is very difficult when there are some patients who were very rude in the ward.