Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Physio service seems limited

The Physio service seemed very limited and it took quite some time for them to realise that 'stretching' just is not doing anything. We finally had an X-ray, and was told it needed operating on. Well that was a year ago! We had a letter finally saying that it will happen in November.I do not have much confidence that it will go ahead as things such as this get cancelled a lot leading up to Christmas. The trouble is with my poor eye sight and now bad mobility, it causes me to be isolated and I have become more sedentary which I know means I am getting less healthy and will need services more.