Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


More information would have been nice

Been attending the Eye clinic for some time now. He has had lazer treatment but it ended up not working long term. Today is the 4th appointment so far. It was only this morning that we realised it was about macular degeneration. Appointments have ran on time and we have felt that we have seen in a timely manner. The only thing we would have liked is to be given information with the letter about the condition, as it was not something we had heard of before and so we were quite worried.