Poor communication resulting in no operation
My partner needed to have his tear ducts unblocked and for a year he was waiting after the referral from the GP. For a year he was waiting, and kept having assessments. Eventually he had his pre-op appointment. They only then realised that the medication he was on for blood thinning would put him at too higher risk to undergo the procedure, as he would have to have general anesthetic. Now we are in the position that there is nothing that can be done for it. We were just surprised by the lack of communication between the hospital and the surgery (Bridge Road Lowestoft). We also were concerned about the waste of resources this would have taken up, money and time wise.