Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

James Paget Hospital


Stoma team

After my operation, I would have liked better explanations. It's only now, over a year later I feel I fully know the extent of my condition. The Stoma Team, whilst 'blunt' are excellent and always there when I need them, mainly on the telephone, which often is all that is needed.