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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Kirkley Mill Surgery



Don't answer phones until 08.30

The website states that the practice opens at 8am but when I phone up at 08.00 they dont answer the phones until 08.30 I questioned this with the front desk staff and they told me that they dont answer the phones until 08.30 why does the website say they open at 08.00? But apart from that they are pretty good as a surgery, generally good treatment when I need something and staff are polite.

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