Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Kirkley Mill Surgery


Poor. Cannot get a walk-in appointment, GP doesn't listen and won't change medication.

When I get an appointment they do not run on time. I often do not have credit on my mobile so cannot always call at 8 am, so I walk in. But they say I have to go home and phone them. GP does not listen to me about my medication. My painkillers give me horrible side effects but they won't change them as they seem to think I am an addict when I have no addictions.