Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Lakenheath Surgery


Not easy

The way it's set up at the moment discourages me from contacting the surgery. You see one GP then another and they seem to have differing ideas so there is no consistency. Its frustrating that you can't get support when you need it. To get to a physio referral has been difficult as they have so little time, I didn't realise I could self refer.