Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Lakenheath Surgery


I can't go to the doctors.

My local surgery has some issues (I am told) and it is only possible to make an appointment for that day and to do that you have to 'phone in the morning. I take medication for my mental health issues and one of the side effects is that when I wake up in the morning (at whatever time is is) I can't think clearly or do much for some time. I can't therefore call the surgery and when I am able the appointments are all gone. So, I can't go to the doctors!