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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Lakenheath Surgery



TV sound

My biggest gripe about this surgery is they insist having the TV sound on. Forcing everyone to listen to the usual Brain-dead quiz show or other such nonsense. This is the only establishment I know that allows that to happen. All other places are respectful and if a tv is on the wall it is PICTURE ONLY and usually with subtitles turned on. Apart from this the reception, dispensing and nursing staff are knowledgeable friendly and helpful.

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