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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Lakenheath Surgery



Dreadful

Left a young patient mentally vulnerable. Gave them medication of not even therapeutic dose and referred her to what seems like a side service. Ignored both times when put in writing to refer to someone else and they declined to write a GP letter that was requested. Disgusting.

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