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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Lakenheath Surgery



Had issues trying to get a child seen

After two hospital visits with our child we visited the surgery to try and get something sorted but it was the end of the day and we were told we had to leave the surgery as they were closing up and they refused to help. Really disappointed.

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